Shipping policy

At Maryvery, we are committed to delivering high-quality hair and body care products in a timely and reliable manner. Please review our shipping policy below for details on processing, delivery, and associated costs.

Order Processing & Handling

  • Orders are processed within 1-2 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking details once your order has shipped.

  • Processing times may be extended during high-demand periods or promotional events.

Shipping Methods 

  • We include standard postage with the purchase of any products and do not offer first class shipments.

  • Delivery times are estimates and may be affected by carrier delays, weather conditions, or other unforeseen circumstances. As we are a small business

  • We are a small business, and unfortunately, we cannot process orders while we are on holiday. You will be informed of any such delays once you place your order.

Shipping Destinations

  • We currently ship to addresses within the United Kingdom only.

Order Tracking

  • Once your order ships, you will receive an email with tracking information.

  • You can track your order via the specified carrier website (most of the time that is Royal Mail) using the provided tracking number.

Lost, Stolen, or Damaged Shipments

  • If your package is lost or stolen, please contact us within 7 days of the expected delivery date.

  • If your package arrives damaged, please provide photos and contact our support team for assistance.

Shipping Delays & Issues

  • Maryvery Limited (COSFO) is not responsible for delays caused by shipping carriers, weather conditions, or incorrect addresses provided by customers.

  • If you experience a significant delay, please reach out to our customer service team at maryveryltd@gmail.com

For any additional shipping inquiries, please contact us at maryveryltd@gmail.com. We appreciate your business and look forward to serving you!